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Current information about the Spartan Race Andorra 2020

Dear Spartans!

Today we have to inform you that the Event Spartan Andorra, originally scheduled for June 13-14th, 2020, had to be rescheduled to September 5-6th, 2020.

Over the last weeks we have hoped just like everyone else that the current situation around Covid-19 would improve and that mass participation events like Spartan can be held again relatively quickly. In the light of the current developments the outlook we have to face is a very different one. A mass participation event like Spartan Race will not be possible in the month of June- and we acknowledge that resources will be needed elsewhere and priorities have to be given to the existential issues we’re facing as a society. Because of this and with the health and safety of our participants, volunteers and staff always in mind- we decided to reschedule the event to this new date.

We are facing an exceptional situation that goes beyond what we had imagined and prepared: for you, for governments, for insurances and for us as organizers. All sports and events is an eco system- where everybody is important: you, the racers at first; but also all the people that work to make things happen- as part of the organization teams or with all the partners and suppliers and service providers. We see now how fragile this eco system is - now that we are faced with a situation to cancel or reschedule events. That’s why we - like many other organizers- are working hard to take all that into consideration and offer the best possible solutions for everyone involved.

That’s why we are very glad that we have been able to secure an alternative date - thanks to the support and efforts by all the different stakeholders- for this event so that we can welcome you to the event on September 5-6th.

You all have trained hard to be ready for this challenge- and so did we: our staff, partners, suppliers and many other stakeholders have worked with big efforts over many months to make this event the best possible experience for our racers and volunteers- and we will continue to do that now with the new date.

*Please note that in Spartan Terms & Conditions and disclaimer, a refund for such a case of force majeure is excluded. In the terms agreed, we reserve the right to postpone the event in exceptional situations and, for the sake of clarity, the current situation we are facing due to Covid 19 is by definition exceptional. We are dedicated to our racers and for that we are trying our best to offer more options for goodwill reasons. Our aim is to offer a solution that works for everyone (from the customers, to all partners and suppliers and the organizing company) while respecting the limitations that we have to accept in this situation.

We have extended the standards terms on this to the maximum extend- to offer on one hand the maximum possible flexibility - and at the same securing Spartan Races for the future to happen again.

For doubts and questions please contact spain@spartanraceeurope.com

Thank you very much for your understanding and support in these difficult times- and we keep working tirelessly on offering the best possible race experiences for you!

 

Your registration remains valid for the race at the new date.

You do not need to do anything. All the Spartans registered in the Spartan Race of Andorra will automatically keep their registration for the new date. This applies to all Ultra, Beast, Super, Sprint, Kids and Hurricane Heat 12HR race formats.

The event schedule (including the starting heats) does not vary.

 

To offer as much flexibility as possible to our racers we are extending our transfer options and offer the following options for registered Spartans who cannot attend the new date:

  1. Transfer free of charge to another race of the same format (Sprint to Sprint, Super to Super, Beast to Beast...etc) in Spain or France in 2020.
  2. Defer your race and use the amount you paid for another race in 2020 in Western Europe (Austria, France, Italy, Spain, Andorra, Germany, Netherlands, Switzerland, Denmark) without any transfer fees.

 These options are available for the Spartan Sprint, Super, Beast, Kids and Hurricane Heat in Andorra until May 21th, 2020. See further below for Ultra category options.   

 

Option 1. Transfer free of charge to another race of the same format (Sprint to Sprint, Super to Super, Beast to Beast...) in Spain or France in 2020. Bound on name.

You can transfer your race in the same format (Sprint, Super, Beast, Kids & HH) to another race in 2020 in Spain or France.

Attention! This option can be done by any participant, even if you registered with a free code (for example, a volunteer code) or with a deferral code.

For example:
If you bought the "Spartan Super Open Andorra", you can now transfer your registration to another Super in Barcelona or Cordoba.

To do so, simply log in to your MaxFun profile and choose the "Deferral" option in the drop-down menu on the right.

Captura_de_pantalla_2020-03-23_a_las_12.45.31.png

Now you can choose for example: "Spartan Super Barcelona" 

Captura_de_pantalla_2020-03-23_a_las_12.45.40.png

 Please note:

  • The code you will get can not be changed afterwards.
  • The code you will get is bound to your name and there is no option to give the code to someone else.
  • It's not possible to transfer from Sprint to Super. But a transfer from Super to Sprint is possible.
  • Only races which are shown can be chosen. There is no exception

 

Option 2: Defer your race and use the amount you paid for another race in 2020 in Western Europe (Austria, France, Italy, Spain, Andorra, Germany, Netherlands, Switzerland, Denmark) without any transfer fees.(not bound on name)

With this deferral option you will receive a deferral code. The code will have the amount of what you paid to register for Andorra.
You can see your deferral code in the COUPONS section of your MAXFUN account.

For more details read here our transfer rules

This code can now be used for another race in Western Europe.

Important: The code is available until 3 months after the regular event date, not the postponed one.
Only usable for 2020 events.

In this option you can also transfer to other events in Spain and Andorra regardless of the format of the race. (example: from Sprint Open to Super Elite in Cordoba).

Attention! This option can NOT be used if you have registered with a volunteer code or a discount/deferral code. The reason is that the economic amount of the code you will get is the same as the one you paid when registering for the first race (therefore, if you have used a volunteer code (100% discount), the postponement code you will get will have a value of 0 euros).

The system takes into account the amount actually paid and generates a code for that amount, not for the theoretical price of the race.

 

_________________________________________________________________________________________________________________

● ULTRA CATEGORY RACERS:

Your tickets will remain valid for the rescheduled event. No further actions are required. Your start time will not change. You can find your updated registration on your Max Fun profile.

If you are not available September 5th, 2020:

We give you the possibility to receive two 100% vouchers valid on any format in 2020 (Beast/Beast, Beast/Super...) on the same weekend or separately, in Spain and in the following countries: Austria, Italy, France, Switzerland, Netherlands, Denmark (Oberndorf EC and Sparta TWC excluded). Free transfer fees.

Please contact spain@spartanraceeurope.com with :

  • Your Name and Last Name
  • Booking Number
  • Specify the two races of your choices

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How to use my coupon

If you used transfer option 1 or 2 you will find your code in the coupon section on the right site in your MAXFUN account.

Captura_de_pantalla_2020-03-20_a_las_13.33.20.png

1) your Code
2) format you can use your code. If nothing is shown it can be used on any race

 When you register for the new race you have to enter the code during the registration process, in the last step.
Add the code here (1) and click on (2) "Use coupon". Once you have entered the code the amount will change.
You will have to click again on the 4 boxes of Terms and Conditions.
Now you can complete your registration (3).

Captura_de_pantalla_2020-03-23_a_las_12.57.17.png

We have extended the standards terms on this to the maximum extend- to offer on one hand the maximum possible flexibility - and at the same securing Spartan Races for the future to happen again.

For doubts and questions please contact spain@spartanraceeurope.com

 

Thank you very much for your understanding and support in these difficult times- and we keep working tirelessly on offering the best possible race experiences for you!

 

AROO!!

Your Spartan Spain Team

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